Terms & Conditions

Last updated: July 2026

Please read these Terms & Conditions carefully before using comforista.com. The Comforista store is operated by Comforista Limited, a company registered in England and Wales.

1. Company Information

Legal seller: Comforista Limited
Registered office: 11A High Street, Hornchurch, RM11 1TP, United Kingdom
U.S. returns and fulfillment: US COMFORTS LLC, 2121 Capstone Dr, Lexington, KY 40511, United States
Email: info@comforista.com
Phone: +44 7577 328246

2. Acceptance of Terms

By accessing or purchasing from our website, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use the website.

3. Products

Product descriptions, images, availability, and pricing may change. We make reasonable efforts to display product colors and details accurately, but displays may vary by device.

4. Pricing and Payment

Prices are shown in the currency displayed at checkout. We accept the payment methods shown at checkout. Payment is processed securely through our payment providers. We may cancel and refund an order affected by an obvious pricing or availability error.

5. Orders

Placing an order is an offer to purchase. An order is accepted when we send confirmation. We may refuse or cancel an order for reasons including suspected fraud, payment failure, incorrect information, or stock unavailability.

6. Shipping

Shipping options, charges, and estimated delivery times are displayed on our website and at checkout. Delivery dates are estimates and may be affected by couriers or events outside our reasonable control.

7. Returns and Refunds

Returns are governed by our Return & Refund Policy. Approved U.S. returns are handled through our Kentucky returns address. Applicable statutory consumer rights are not affected.

8. Intellectual Property

Website content, branding, text, images, and graphics are owned by or licensed to Comforista Limited and may not be reproduced or distributed without permission, except as permitted by law.

9. Liability

Nothing in these terms excludes liability that cannot legally be excluded. To the fullest extent permitted by law, we are not liable for indirect or consequential losses. Our total liability relating to an order will not exceed the amount paid for that order.

10. Governing Law

These terms are governed by the laws of England and Wales, without limiting any mandatory consumer protections that apply in your place of residence.

11. Changes

We may update these terms by publishing a revised version and effective date on this page.

12. Contact

Questions may be sent to info@comforista.com or +44 7577 328246.